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Education Program Specialists - Foundational Sciences

Charlotte, NC, United States
Job ID: 126726
Job Family: Education, Training & Development
Status: Full Time
Shift: Day
Detailed Shift and Schedule: M-F 8-5PM
Job Type: Regular
Department Name: 55811085045626-Academic Medical Education - Charlotte

Overview

Summary: 

The Education Program Specialist, Foundational Sciences under the Undergraduate Medical Education (UME) department will provide a high-level of support in the areas of curriculum and instruction for the foundational sciences phase of the MD program.  This position plays a pivotal role in supporting the educational outcomes of students under the UME department. 

This position will report to the Foundations Manager in the Undergraduate Medical Education office.  They will collaborate with faculty, staff and leaders across Wake Forest University School of Medicine (WFUSM), Atrium Health and Atrium Health Wake Forest Baptist Health. 

Education/Experience: 

  • Bachelor’s degree in Education, Health or other related fields
  • Three (3) years of experience equivalent experience in academic medicine strongly preferred.

Key Responsibilities

  1. Oversees the planning, implementation, coordination, and evaluation of all basic science pre-clerkship activities and the longitudinal program for the MD Program. 
  2. Assumes responsibility for ensuring the successful and timely completion of these tasks within the first- and second-year curriculum.
  3. Serves as the liaison and representative for assigned curricular courses in Pre-clerkship and Longitudinal area. 
  4. Works directly and collaboratively with Associate/Assistant Deans, Course Directors, and Course Faculty, to plan and execute course delivery. 
  5. Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate Associate/Assistant Deans, Course Directors, Course Faculty and Staff as necessary to provide and gather information for pre-clerkship support. 
  6. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building.
  7. Assists with implementing operational policies and procedures related to the MD program's functioning.
  8. Works collaboratively with the Foundations Manager to monitor and manage room scheduling systems specific to areas supported. 
  9. Responsible for coordination with student groups, Student Affairs and UME curriculum to ensure minimal scheduling conflicts and address scheduling needs.
  10. Prepares location(s) for all pre-clerkship curricular events, including lectures and large group events.
  11. Troubleshoots technical issues that may arise during a class session, event and/or activity.
  12. Oversees the management of learning management system (Canvas) pages for pre-clerkship courses.  Coordinates with faculty/educational technology/evaluation/compliance programs to support pre-clerkship curriculum needs.     
  13. Serves as proctor for examinations throughout all medical school curricular years, specifically for in-house (ExamSoft) examinations and Customized Assessment Services (CAS) NBME (National Board of Medical Examiners) examinations.  Involves coordinating with faculty to build, review and verify the content for correctness and comprehensiveness, maintaining high standards of exam integrity.
  14. Attends and contributes to the discussion as a non-voting member of the applicable pre-clerkship curriculum committees. 
  15. Advises on operations of implementing curricular elements, including design, delivery, and assessment.
  16. In collaboration with the Associate/Assistant Dean(s) and the Chair of the Subcommittee on Pre-Clerkship Education, assists with data analysis and reporting of end-of-course reviews.
  17. In collaboration with the Associate/Assistant Dean(s) and the Foundations Manager and Director(s) of Curricular Affairs, contributes to the development of annual budget requests.
  18. Ensures compliance with institutional regulations and guidelines.
  19. Other duties as assigned.

Essential Functions

  • Must be able to work professionally and effectively with all staff levels. Exemplifies a service mindset
  • Demonstrates management, project planning, strong collaboration and cross functional leadership abilities. 
  • Strong analytical and critical thinking skills; Excellent oral, written, presentation skills
    Strong background in computer spreadsheets systems and presentation packages
  • Skilled problem solver with innate curiosity who can work independently and know when to ask for help
  • Ability to work both independently and part of a team of faculty, staff, and administration. 
  • Ability to manage special projects, work under pressure, meet deadlines
  • Availability to travel off-site, as well as working flexible hours outside of the typical working environment and schedule

Preferred Core Competencies 

  • High energy, team-oriented, customer-focused with a passion for excellence consistent with WFUSM’s culture and core values and operating with the utmost integrity. 
  • Able to successfully navigate a complex academic, clinical, research organization with multiple internal and external stakeholders, leading through influence and transparency to gain trust and credibility.