Director, Provider and Business Operations - Heart and Vascular Service Line

Overview

JOB SUMMARY: Manages the operational functions for provider and business operations across three departments and any service line employed providers. Focuses on provider recruitment, retention, support, and associated business operations. Oversees new project and program development, fiscal and budgetary management, capital equipment requirements, planning, physician relations, quality assurance, process improvement, recruitment and retention, and interdepartmental relations to ensure quality, cost-effective healthcare services are provided. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational goals and objectives. Supervises staff.

EDUCATION/EXPERIENCE: Bachelor’s Degree required, Master’s degree preferred.

ESSENTIAL FUNCTIONS:

• Ensures adequate operational functioning and oversees regulatory, risk management, and information systems activities.
• Ensures that operations and employees are in compliance with regulatory standards, and develops systems to continuously monitor the quality, safety, and appropriateness of care and services provided.
• Assesses, plans, and implements changes as required to achieve optimal outcomes and facilitates staff participation in quality improvement, committee, and governance activities.
• Allocates resources to meet lab needs.
• Assumes responsibility for recruitment and retention, interview and selection, development, evaluation, and supervision of qualified clinical, technical, and leadership staff.
• Analyzes requirements for capital equipment and assists in the preparation of justifications and recommendations.
• Coordinates with clinical engineering for equipment preventive maintenance and recommends repair or replacement of equipment.
• Reviews financial and other monthly reports to assure efficiency in all operational levels providing summaries to senior management on a regular basis.
• Supports and monitors applicable research projects.
• Participates in strategic planning as requested within the division and at the facility and system level.