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Between June 14, 2025, and July 1, 2025 Atrium Health is transitioning to a new application platform to enhance efficiency and effectiveness of our hiring processes. To ensure a smooth transition and data integrity during this transition we have temporarily limited the number of job postings on the career website.

While active job postings may be reduced during this phase, it is important to note that Atrium Health remains committed to engaging with and attracting top talent. We encourage interested candidates to proactively connect with us by joining one of our established talent communities. Moreover, we will continue hosting in-person and virtual events, offering unique platforms for potential candidates to interact with Atrium Health representatives, learn about our career paths, and gain a deeper understanding of our mission and values.

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Intake Specialist- Atrium Health HME- FT Days

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 124581
Job Family: Clerical Support
Status: Full Time
Shift: Day
Detailed Shift and Schedule: MONDAY THRU FRIDAY 8:30 TO 5:00
Job Type: Regular
Department Name: 43011008040501-Administration

Overview

Job Summary

Serves as the primary contact for community referral sources. Processes referrals received. Verifies insurance, and ensures reimbursement criteria are met for prescribed items and services. Creates clean claims in an effort to streamline cash flow for the company. Confirms all deliveries of equipment and/or services in the billing system monthly.


Essential Functions

  • Educates patients on the proper use of equipment and/or services offered.
  • Verifies primary payers for coverage criteria and communicates any financial obligation to the customer.
  • Obtains initial pre-certification or authorization for prescribed equipment and/or services as dictated by patient's insurance.
  • Researches qualifying reimbursement data in effort to create initial clean claims for third party payers.
  • Confirms all deliveries of equipment and/or services in the billing system monthly.
Physical Requirements
Work requires long periods of sitting and manual dexterity.


Education, Experience and Certifications

High School Diploma or GED required. 2 years' experience in a medical retail, medical office setting or equivalent combination of training, education, and experience.