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Program Manager III for Dissemination, Implementation, and Continuous Quality Improvement

Winston Salem, NC, United States
Job ID: 122152
Job Family: Professional Services
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 55811085045501-Clinical and Translational Science Institute (CTSI)

Overview

 Program Manager III - Dissemination, Implementation, and Continuous Quality Improvement

The Program Manager III for Dissemination, Implementation, and Continuous Quality Improvement activities has overall responsibility and authority to plan, implement, manage, and oversee these CTSA programmatic areas and projects at the Wake Forest University School of Medicine, the Academic Core for Advocate Health. The Wake Forest Clinical and Translational Science Award (CTSA) is a $5M/year infrastructure grant funded by the National Institutes of Health. This role oversees the day-to-day operation of the Continuous Quality Improvement Program and the Academic Learning Health System (aLHS) Bridge Program, which encompasses all CTSI dissemination, implementation, and evaluation activities. The position represents the faculty leader and the Administrative Director on a variety of national and institutional committees and working groups, as delegated.  This individual will have a minimum of two direct reports and work closely with the CTSI Administrative Director and CTSI faculty leadership in carrying out all responsibilities. 

Essential Functions:

  1. Develop and implement comprehensive evaluation frameworks to assess the impact and effectiveness of CTSA program initiatives.
  2. Design and conduct surveys and semi-structured interview guides to gather insights into program performance, identify areas for improvement, and measure programmatic impact.
  3. Oversee data collection, management, cleaning, and reporting activities.
  4. Collaborate with stakeholders to integrate feedback and refine program strategies based on evaluation findings.
  5. Implement continuous improvement processes to enhance the efficiency and effectiveness of CTSA activities to achieve programmatic objectives.
  6. Lead efforts to disseminate research findings, best practices, and innovations to relevant stakeholders including researchers, healthcare professionals, the CTSA Consortium, and the public.
  7. Develop dissemination strategies utilizing various channels such as a publications, presentations, workshops, and digital platforms to maximize the reach and impact of CTSA research.
  8. Oversee communications specialist(s) to develop and execute a comprehensive communications plan to effectively communicate the goal, activities, and achievements of the CTSA program and the Wake Forest University School of Medicine research.
  9. Oversee individuals to support the development of educational materials and resources related to the dissemination and implementation of best-practices supported by the CTSI.
  10. Engage with key stakeholders to understand their needs, priorities, and perspectives, and integrate their input into program planning and decision-making processes.
  11. Foster a culture of collaboration, transparency, and accountability among the direct team, CTSI colleagues, and nationally.
  12. Identify and develop training on the overall evaluation and data management process as well as ensures proper training for faculty and staff responsible for input and management processes.
  13. Performs other related duties incidental to the work described herein.

Skills/Qualifications:

  • Knowledge and experience of program evaluation principles, theories, concepts, and practices
  • Demonstrates expertise in successfully designing and carrying out quantitative and qualitative research evaluation processes.
  • Outstanding oral, written, and interpersonal skills to communicate effectively with a large and diverse constituency.
  • Strong orientation towards collaboration and support of a scientific team atmosphere
  • Ability to think strategically, remaining focused on goals and objectives.
  • Knowledge of clinical and translational research principles, funding mechanisms, and regulatory requirements as applicable.
  • Demonstrated project management skills, including the ability to manage multiple tasks simultaneously and meet deadlines.

Education / Experience: 

  • Bachelor's degree and 3+ or more years of experience. Master's Degree in Health Administration, Business Administration or related field preferred. 
  • A minimum of 3 years of experience in project management, administration or supervisory experience.