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Medical Assistant II ENT

High Point, NC, United States
Job ID: 119223
Job Family: Patient Care Support
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday-Thursday-8a-5p, Friday 8a-2p
Job Type: Regular
Department Name: 34011101933685-Otolaryngology - ENT


Credentialed Medical Assistant II, Ear, Nose & Throat

High Point NC, United States

Are you a dedicated and compassionate Credentialed Medical Assistant (CMA/RMA) looking to make a significant impact on patient care? Look no further than Atrium Health Wake Forest Baptist. We are thrilled to invite talented CMAs to become an integral part of our renowned healthcare team, where cutting-edge medical advancements meet unwavering patient-centered care. Join our team and make a significant impact on patient care while advancing your career in a collaborative and dynamic academic learning healthcare environment! 

Position Highlights:

  • Sign-on Bonus:            $6,000 sign-on bonus eligible position for qualified candidates!  
  • Shift Schedule:            Full Time (40hours a week) Monday-Friday, 8am-5pm. Occasional late night 
  • Department:                 Ear, Nose & Throat  
  • Location:                     624 Quaker Lane, Suite 208-C, High Point, NC 27262

What We Offer:

  • Day 1 Health Coverage: Amazing health insurance with the option of copay or HSA eligible plans
  • Wellness Incentives: Up to $1,350/year in wellness incentives through our LiveWELL program
  • Education: Eligible for our Prepaid College Tuition Assistance program (up to $5,250/year)!
  • Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave
  • Retirement: Up to 7% employer-paid retirement contributions

How You’ll Impact Patient care:


As a CMA II, your job responsibilities include, but are not limited to:

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently
• Interview and record patients' medical information and measure their vital signs,
• Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit
• Utilizes standard precautions, complies with policies and other Regulatory Agency standards
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Conduct Point of Care testing (POCT) per standing order/provider order. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable
• Responsible for the development and implementation of a treatment plan.
• Lead lower-level staff by providing direction and training
• Collect, prepare and log blood, tissue or other laboratory specimens.
• Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
• Function as an EMR super user
• Complete all annual in-service, education and/or training required to maintain professional standards
• Complete annual unit-based project

Overall, your contributions to the healthcare team will enhance patient experience and support the Medical Center’s mission and values! 

What You’ll Need:

  • High School Diploma or GED; Associate’s Degree in Medical Assisting preferred.
  • Graduation from an accredited Medical Assistant program  
  • Basic Cardiac Life Support (BLS) Provider certification from American Heart Association and American Red Cross 
  • Five (5) years of experience as CMA/RMA after certification date
  • Teammate can become a CMA II, without 5 years of experience, if they pass the
    Specialty Certified Medical Assistant (SCMA) exam
  • Must be in good standing within department, with performance rating of meets/exceeds
    expectations in their last performance review with no CFIP within six months.

Recognized/certified as a CMA or RMA by one of the following National Organizations:


  • CMA from American Association of Medical Assistants (AAMA)
  • CCMA from National Health career Association (NHA)
  • NCMA from National Center for Competency Testing (NCCT)
  • RMA from American Medical Technologists (AMT).  
  • RMA from American Allied Health
  • NCMSMA from National Healthcare Worker’s Association (NHCWA)
  • NRCMA from National Association for Health Professionals (NAHP)
  • NRMA from National Registry of Medical Assistants (NRMA)

If you're passionate about delivering holistic care, embracing innovation, and working alongside a team of dedicated medical professionals, we invite you to explore the exciting opportunities that await you at Atrium Health Wake Forest Baptist. APPLY TODAY!