Residency Program Coordinator, Head & Neck Administration

Overview

JOB SUMMARY: 

Under general direction, oversees the administration and scheduling of physician residents in a medical environment. Ensures that the activities of the physician residents meet the needs for training and accreditation in accordance with the Accreditation Council for Graduate Medical Education (ACGME). Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others. 

EDUCATION/EXPERIENCE: 

Bachelor's degree with one year experience in the field or related area; or, an equivalent combination of education and experience required. 

ESSENTIAL FUNCTIONS: 

1. Manages daily operations of a Medical Center residency program. Assists program director by serving as a liaison for the program trainees and ongoing program activities. 2. Provides administrative support to program director and residents including program policies and procedures. Represents program director in meetings and other administrative affairs as needed. 3. Understands the Accreditation Council for Graduate Medical Education (ACGME) requirements for program requirements. Analyzes and suggests specific changes and modifications. 4. Coordinates completion of Program Information Form (PIF) for ACGME site review and Internal Graduate Medical Education (GME) Program Review. Prepares and maintains program records for program accreditation. 5. Coordinates the recruitment, orientation, and graduation processes in the residency/fellowship training program. This includes the interview process, ranking, and post-match administration. Utilizes the Electronic Resident Application Service (ERAS) process and submits rank list to National Resident Matching Program (NRMP) and/or San Francisco Match. 6. May be required to conduct resident orientations, provide Medical Center process training, and oversee or coordinate resident rotation schedules. 7. Develops and maintains current resident and alumni educational records. 8. Conducts annual compliance training for all residents and maintains records. Administers educational and residency performance evaluations as required by ACGME. 9. Coordinates various human resources activities, including resident promotions, training verifications, vacation, sick leave, and leave of absence documentation. Initiates contracts and necessary documentation to Medical Staff office for incoming and outgoing residents. 10. Schedules, coordinates, and participates in educational conferences and committee meetings. 11. Monitors and reconciles residency program budget. 12. Serves as contact for various planning committees.

SKILLS/QUALIFICATIONS: 

Solid oral and written communication skills Superior organizational skills Ability to prioritize work independently and meet important deadlines Problem-solving and decision-making skills Goal-setting and long-range planning Knowledge of medical terminology Familiar with a variety of program's concepts, practices, and procedures 

WORK ENVIRONMENT: 

Clean, comfortable office environment