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Registered Nurse Patient Navigator, Pulmonology

Winston Salem, NC, United States
Job ID: 96572
Job Family: Nursing
Specialty: Pulmonology
Status: Full Time
Shift: Day
Remote Opportunity: Yes
Job Type: Regular
Department Name: 55811085033312-Pulmonology


Join our team at Atrium Health Wake Forest Baptist, as a Registered Nurse Patient Navigator. In this pivotal role, you will lead a dynamic team and play a crucial part in ensuring efficient patient Navigation processes, contributing to the seamless delivery of healthcare services and exceptional patient experiences. If you're an experienced financial professional with strong leadership skills, we invite you to be a driving force behind our commitment to quality healthcare.

  • Shift Schedule: Full Time (40 hours), Monday-Friday
  • Department: Pulmonology
  • Location:  Atrium Health Wake Forest Baptist in Winston-Salem, NC

What We Offer: 

  • Generous PTO: Accrue up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
  • Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.
  • Wellness Incentives: Take advantage of up to $1,350 per year in wellness incentives through our LiveWELL program, prioritizing your well-being.
  • Parental Benefits: We understand the importance of family, providing six weeks of paid birthing-mother maternity leave and four weeks of paid parental leave.
  • Retirement: Secure your financial future with up to 7% employer-paid retirement contributions.

What You'll Do: Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient. This role will start at the time of the patient's initial scan for detection of pulmonary nodules, through diagnosis and the patient's journey throughout their care. Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.

  • Navigation & coordination of care for patients enrolled in preventative Lung Screening program or Incidental Lung Nodule program
  • Oversee & provide clinical guidance to “Data Coordinator” responsible for managing patient database
  • Program education and outreach to Atrium Health providers and practices; outreach to the community as requested (health fairs, community events, etc)
  • Serve as liaison to patients and families between departments for nodule evaluation, testing and diagnosis
  • Serve a member of the multidisciplinary team to assist in clinical decisions regarding patients and to assist with decisions regarding program development
  • Initiates and/or ensures smoking cessation resources for smoking patients
  • Educates and provides information to new and existing patients and families regarding scans, diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
  • Serves as liaison for patients and families between departments.
  • Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
  • Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
  • Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction. 

What You'll Need: 

  • Graduate from an accredited school of nursing 
  • BSN required
  • Minimum two years' experience as a registered nurse in the specialty required 
  • Current licensure to practice as Registered Nurse in North Carolina 
  • Certification in the appropriate specialized field within 2 years of being in the position required 
  • BCLS required 

The ideal candidate will also possess the following skills: 

  • Requires problem solving, decision making and critical thinking 
  • Ability to work in a self-directed environment and with leading teams 
  • Demonstrates ability to work in fast-paced environment with multiple interruptions 
  • Expertise in MS Office 
  • Ability to prepare program reports frequently and efficiently 
  • Bilingual preference with fluency in Spanish desirable