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Assistant Vice President - Practice Operations (Internal Medicine and Family Medicine)

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Charlotte, NC, United States
Job ID: 109926
Job Family: Director/AVP (Dept Head)
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 33101017240504-Administration - Operations


Job Summary

Operational leader for Family Medicine and Internal Medicine Community Care locations.  Responsible for day-to-day operations, partnering with Assistant Specialty Medical Director in achieving operational goals.  Leads development and execution of strategies to improve care, access, financial performance, and teammate engagement.  Partners with academic leadership to ensure optimal learning environment for medical students and residents in select locations.

Essential Functions

Understands and applies the management information, concepts and principles necessary to address a broad range of medical practice tasks and situations in the following domains:

  1. Financial Management
  2. Human Resource Management
  3. Governance and Organizational Dynamics
  4. Planning and Marketing
  5. Information Management
  6. Risk Management
  7. Business and Clinical Operations


  1. Recommends knowledge-based solutions and courses of action that will promote

          quality improvement.

      2. Integrates and coordinates operations between multiple locations.

      3. Organizes and manages human and physical resources to achieve input, buy-in,

          and optimal performance.

      4. Supervises daily operations of multiple practices through on-site practice


     5. Implements and reports practices' compliance with policies and procedures.

     6. Develops and encourages systems in each practice that promote clinically

           effective and efficient patient care.

     7. Provides leadership, guidance, and direction in achieving outcomes consistent

         with mission, philosophy, goals, and objectives.

      8.  Assesses, plans, coordinates, and evaluates the clinical and operational functions

          of the practices in assigned divisions to ensure high quality, cost effective health

          care is provided by an educated and competent team members. 

      9. Promotes a safe environment and performs all related job responsibilities safely.


Physical Requirements

  • Work requires walking, standing, sitting, lifting, reaching, stooping, bending and

           pushing, appropriately. May encounter stressful situations.


Education, Experience and Certifications

Bachelor’s Degree required; master’s degree preferred. 10 years of effective/operation

group practice management experience required. Experience working with an integrated

delivery system preferred.


Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates

the skills and competency appropriate to the ages, culture, developmental stages, and

special needs of the patient population served.


Protected Health Information

  • Will limit access to protected health information (PHI) to the information reasonably

           necessary to do the job.

  • Will share information only on a need-to-know basis for work purposes.
  • Access to verbal, written and electronic PHI for this job has been determined based

           on job level and job responsibility within the organization. Computerized access to

  • PHI for this job has been determined as described above and is controlled via user ID

           and password.

  • Machines, Tools, and Equipment