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Patient Placement Specialist, Days

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Winston Salem, NC, United States
Job ID: 117053
Job Family: Clerical Support
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 12531085031523-Patient Placement


Position Highlights:

  • Status: Full-time
  • Schedule: Days, two eight hour shifts (7:00am-3:00pm) and two twelve hour shifts (7:00am-7:00pm) per week with weekend and holiday rotation.
  • Location: Wake Forest Baptist Medical Center

What We Offer:

  • Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work
  • Retirement: Up to 7% employer-paid retirement contributions
  • Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.

Job Summary:

Coordinates the safe and efficient patient placement (under the guidance of the Patient Logistics Team Leader) while maintaining appropriate regionalization of patients. Maintains current and accurate census and medical service cap records. Communicates with charge nurses and unit secretaries on all nursing units to promote optimal bed availability and patient throughput. Gathers and verifies necessary demographic and medical information from sources for the accurate coding of patient information into Admission/Discharge/Transfer (ADT) system for registration and patient placement based on patient class.


  • High school diploma or GED equivalent with one-year previous registration/computer/customer service experience. 
  • Previous medical experience preferred. 

Essential Functions: 

  1. Organizes and prioritizes bed assignment activity according to established priorities of patient throughput for the WFBH system (WFBMC, Davie, and Lexington). 
  2. Ensures completeness and accuracy of registration data, accommodation codes, patient class, and physician service caps. 
  3. Facilitates communication related to patient admissions and transfers with all customers. 
  4. Acts professionally as evidenced by collegial relationships and effective written and verbal communication skills. 
  5. Meets established standards through accurate documentation and maintenance of computer input for statistical and governmental purposes (i.e. blocked bed report, PM beds, WQ reports, coding for bed charges, etc.). 


  • Excellent oral and written communication skills 
  • Typing or computer related skills (including tele-conferencing) 
  • Medical Terminology Working knowledge of IS (WakeOne, IShare, Forefront) Attention to detail 

Work Environment: 

  • Clean, well-lit and comfortable environment
  • Moderate noise environment 
  • Handles emergency or crisis situations in dynamic conditions 
  • Subject to many interruptions 
  • Subject to varying and unpredictable situations 
  • Occasional pressure and stress due to multiple calls and inquiries