Coordinator I - Performance Improvement - Full time
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Macon, GA, United States
Job ID: 116145
Job Family: Professional Services
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 12011053143201-Quality
Overview
Job Summary:
Responsible for supporting day to day quality management and performance improvement activities for assigned facilities and collaborates with leadership to promote continuous survey readiness.
Essential Functions:
- Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement initiatives.
- Maintains competence in applicable licensure, certification, accreditation, and other regulatory body requirements.
- Coordinates department and facility Quality Management System (QMS) Oversight Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management actions plans, measures success of these action plans, creates the records, and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
- Provides consultation to teammates and leadership in areas of quality, compliance, accreditation, and safety.
- Facilitates assessments, develops, implements, and evaluates corrective actions plans based on past surveys and internal audits activities.
- Develops strategies for improvement that include consideration for leading practice research, best practices and standard of care, and shares implementation results across the organization.
- Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
- Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
- Provides education and training on performance improvement and patient safety.
- Demonstrates knowledge of the principles of growth and development and possesses that ability to respond to age specific issues and data reflective of the patient’s status.
- Knowledge of and supports population specific databases to drive improvement in outcomes. (i.e., VON, Peds. NSQIP, etc.,).
- Supports other projects and initiatives as assigned.
Education, Training, and Experience:
- Bachelor’s degree in Nursing or healthcare related field required; Master’s degree strongly preferred.
- RN or other, Clinical licensure preferred
- Four (4) to Six (6) years’ experience in healthcare or directly related field and two (2) to four (4) years’ leadership experience preferred.
- Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred.
- Previous experience or knowledge of improvement science.
- Certification in Healthcare Quality, Patient Safety or related Accreditation entity recommended.
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