Lead Receptionist - Atrium Health Cabarrus FT
This job posting is no longer active.
Concord, NC, United States
Job ID: 108008
Job Family: Clerical Support
Status: Full Time
Shift: Variable
Detailed Shift and Schedule: Every Sat & Sun 10a-10p, Thurs & Fri 6p-10p
Job Type: Regular
Department Name: 11141004843603-Guest Services
Overview
Job Summary
Coordinates work and schedules for Receptionists. Receives, directs and provides information to patients, healthcare team members and hospital guests in a courteous and professional manner. Posesses knowledge of computer and hospital telephone and paging systems.
Essential Functions
- Receives, directs and provides information to patients, healthcare team members and hospital guests in a courteous and professional manner.
- Creates schedule for receptionists to ensure adequate coverage for all reception desks.
- Greets all visitors courteously; determines their needs and directs them to the proper person.
- Arranges for coverage when there are changes in the schedule.
- Answers telephone and transfers all calls promptly to the appropriate person.
- Communicates changes in respective areas to entire team through email, notes and staff meetings.
- Trains volunteers as appropriate to assignment.
Work requires sitting and standing for long periods of time. Certain assignments require ability to move throughout building or specific area. Work requires occasional bending, pushing wheelchairs. Not all physical requirements are for all four desks. Ability to hear well and speak clearly.
Education, Experience and Certifications
