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Rome, GA, United States
Job ID: 103663
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday - Thursday 8am - 5pm, Friday 8am - 1pm
Job Type: Regular
Department Name: 36111119333511-Women's Services
Overview
Responsible for serving as front-line support for the Scheduling Center within Floyd Healthcare Management Inc. The Referrals Rep I will answer incoming calls in order to address the appropriate course of action. The Referrals Rep I is responsible for scheduling moderately complex and specialized procedures and coordinating multiple resources for patient having multiple services. The Referrals Rep I reports to the Referrals Supervisor.
Qualifications:
A. Education
1. High school diploma or GED from accredited institute required
B. Experience
1. One year of related customer facing healthcare experience required
2. Patient scheduling and/or physician front office experience preferred
3. Understanding of basic medical terminology preferred