Join Our Talent Network
Skip to main content

Coordinator - Patient Safety I - Ambulatory

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 99746
Job Family: Professional Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday through Friday 8 am - 5pm
Job Type: Regular
Department Name: 21011017243208-Patient Safety


Job Summary 

Coordinates the day-to-day continuous patient safety improvement for assigned facilities. 


Essential Functions 

  • Proficiently facilitates patient safety efforts and coaches others in the development of patient safety improvement capabilities with emphasis on process redesign and measurement; provides direction to the department and facility leadership in the planning of a systematic, organization-wide approach to continuous patient safety improvement. 
  • Assists with the coordination of the annual analysis and implementation of the Systems Patient Safety Plan, analysis and development of the Performance Improvement Plan. 
  • Prepares Quality Council reports and presentations; assists with the preparation of Quality Care and Comfort Committee (QCC) reports and presentations. 
  • Coordinates department and facility Patient Safety meetings, analyzes trends of performance metrics, identifies opportunities for improvement, develops action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success. 
  • Assists leadership in defining key performance indicators and developing measurement tools to evaluate quality improvements; coordinates patient safety culture assessment efforts. 
  • Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System Provides education and training on patient safety and performance improvement tools. 
  • Participates in and/or coordinates multi facility/business unit and/or System wide projects, initiatives and collaboratives. 
  • Consults with and trains teammates to implement monitoring and measurement tools, and data analysis techniques. 


Physical Requirements 

Can clearly communicate verbally, in person, and in writing with patients, families/agencies and the health care team. Must possess a strong sense of urgency and make sound decisions within limited time element. Carries out responsibilities in a professional manner always, as well as possesses ability to work cooperatively and effectively with other teammates on an individual and team basis. Works in an office environment which requires walking, standing and long periods of sitting and computer use; intact sense of sight and hearing required. 


Education, Experience and Certifications 

Bachelor’s Degree required; Master’s Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment. 4-6 years’ experience in healthcare or directly related field and 2-4 years’ leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Previous experience or knowledge of TJC preferred.