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Program Manager, Heart and Vascular Service Line- Heart Transplant & VAD Program

Winston Salem, NC, United States
Job ID: 93170
Job Family: Professional Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Day
Remote Opportunity: No
Job Type: Regular
Department Name: 12531085040576-VP-Clinical Operations



Under administrative review, develops, implements, and administers one or more programs for an association, non-profit or similar organization. Provides analysis and financial accounting to ensure timely project completion and compliance with sponsor requirements. Focus on Heart Transplant and VAD program. 


Bachelor's degree with two years of relevant experience required. Master's degree in Health Administration, Business Administration or related field preferred. Two years' experience in project management, program management development, administration or supervisory experience required. Experience partnering with clinicians, leading a team and managing clinical programs preferred. This position will have a focus on the AHWFB Heart Transplant and VAD program. 


  1. Oversees the planning, implementation, coordination and evaluation of assigned projects. Assumes responsibility for coordinating the successful and timely completion of the tasks within projects. 
  2. Assists with the implementation of operational policies and procedures related to the functioning of the program. 
  3. Prepares periodic analyses and reports reflecting progress and trends of on-going projects/programs. Identifies and anticipates potential issues and risks. Makes suggestions for improvement and implements as appropriate. 
  4. Tracks, evaluates, and interprets collected financial data. Manages the preparation of progress reports and quality control monitoring. Participates in the analysis of study data and the writing of sponsor progress and financial reports. Drafts financial, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings. 
  5. Assists in the administration of the departmental budget by tracking expenditures and performing other financial tasks. Verifies deduction authorizations to ensure correct input. 
  6. Assumes responsibility for the outcome of the program(s). Assists and supervises support personnel. Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives. 
  7. Provides guidance to others. Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects. 
  8. Serves as the program liaison, spokesperson and representative.
  9. Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate staff and faculty as necessary to provide and gather information. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building. 
  10. Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract and timelines. 
  11. Ensures compliance with institutional and sponsor regulations and guidelines. 


  • Excellent oral and written communication skills 
  • Previous supervisory experience 
  • Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams 
  • Strong analytical and critical thinking skills 
  • Strong PC background in computer spreadsheets systems and presentation packages 
  • Skilled problem solver who can work independently 
  • Ability to manage special projects, work under pressure, meet deadlines 
  • Customer service orientation 
  • Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele 


Clean, well-lit, comfortable office setting