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Registered Nurse Flow Coordinator - Atrium Health Carolinas Hospitalists Group Single Call Team FT Nights

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Charlotte, NC, United States
Job ID: 92604
Job Family: Nursing
Status: Full Time
Shift: Night
Detailed Shift and Schedule: Variable
Job Type: Regular
Department Name: 11011005030349-Nursing - Observation Unit


The Single Call Team is a team of specialized registered nurses who control the incoming flow of medical admissions to hospitals within Central Division, including CMC, Mercy, and Hospital at Home. We are specially trained to use our nursing knowledge to assign medical admissions to the most appropriate facility. We use our knowledge of disease processes and policies and protocols to ensure patients are assigned to the most appropriate medical team within Central Division.


Atrium Health’s Carolinas Medical Center (CMC) is the flagship hospital of Atrium Health, which is distinguished throughout the Southeastern United States for its excellent patient care and medical expertise. CMC serves as the region’s only Level 1 Trauma center, is Magnet-designated, and is an approved transplant center for heart, kidney, pancreas and liver. We also serve as one of North Carolina’s five Academic Medical Center Teaching Hospitals, providing residency training for more than 200 physicians in 15 specialties and serve as a satellite for the medical school at UNC-Chapel Hill.


Job Summary

The ideal candidate for this position must possess exceptional critical thinking skills and have a comprehensive understanding of the various services provided at hospitals within the Central Division. As a liaison between the medical teams, transferring facilities, and specialty groups, the primary responsibility of the job is to ensure that patients are placed with the appropriate service line and bed, including consideration of hospital at home. The role also entails working closely with clinicians and hospital teammates to guarantee seamless throughput and patient care. We are looking for a highly competent individual with a keen eye for detail, excellent communication and organizational skills, and the ability to work in a high stress environment. 

The department operates 24 hours a day, 365 days a year, including holidays, and inclement weather.

Essential Functions

  • Upon admission request, assess patient's needs and use nursing process and protocols to determine optimal care team. 
  • Ensure all important details are recorded accurately on the patient's record prior to distributing to care team.  
  • Communicates significant information and collaborates with teammates responsible for, or involved in, the care of the patient. 
  • Anticipates changing patient care needs and department situations. 
  • Resolves patient-related problems within scope of responsibility. 
  • Interacts with coworkers in an effective, positive, and professional manner to encourage a cohesive work environment 
  • Follows organizational policy and procedure and department protocols and serves as a resource for others. 
  • Interacts with Patient Logistics and Emergency Department staff to ensure appropriate and timely placement of patients. 
  • Develops and maintains effective processes and documentation in information systems to facilitate efficient and appropriate admissions. 
  • Demonstrates responsibility for professional and personal development.


Physical Requirements

General hospital environment with frequent exposure to chemicals, pathogens and patient blood and body fluids. Environment is climate controlled. Frequent lifting, pulling, pushing and carrying. Frequent walking, standing, stooping and reaching.

Education, Experience and Certifications

Graduate from an accredited School of Nursing required; Bachelor's Degree preferred. License to practice as Registered Nurse or temporary Registered Nurse petitioner in the state of North Carolina required. Basic Life Support for Healthcare Provider (BLS HCP) from AHA required. Current successful completion of ACLS from AHA required. High-level of problem solving to identify solutions with human, technical, clinical or administrative problems.