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Senior Strategist, Community & Social Impact

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Charlotte, NC, United States
Job ID: 85898
Job Family: Human Resources
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Some nights and weekends may be required.
Job Type: Regular
Department Name: 21071017240504-Administration - Operations


Job Summary 

Leads the development, alignment, execution and evaluation of community and social impact strategies. Serves as the thought leader and primary point of contact for their respective program(s). Implements and activates plans in line with best practices and Atrium Health’s core values, mission, priorities, and overall business strategy.  

The STEM Learning Lab program will be embedded in the Pearl’s Phase I development in 2025 and is expected to help foster an appreciation for science and technology among middle and high school students. The Pearl’s innovation ecosystem creates an ideal environment for these objectives, as the education building will house Charlotte’s first 4-year medical school and will be embedded in a framework to enable mentorship from business partners. The program will specifically focus on providing STEM exposure for low-income and diverse students attending middle and high schools in the Charlotte region.  The program will be closely modeled after Philadelphia Science Center’s FirstHand Program, and it is expected that the Program Manager will occasionally travel to observe program operations, engage with educators, and document best practices.

Essential Functions 

•    Develops an execution model from creation, distribution, management, implementation, and execution.   
•    Develop key performance indicators that are measurable in design and execution in collaboration with leadership. 
•    Manage and oversee reporting on related and respective programs. 
•    Maintain and utilize tracking tools to provide full record of activities, to compile data, and to develop reports.
•    Identifies, collects, evaluates, and manages resources needed to support projects and initiatives.
•    Tracks and manages projects and provides regular updates to stakeholders.
•    Manage meetings, events, symposiums, or initiatives that cross both social impact, community engagement and responsibility, and enterprise community involvement by preparing agenda,        providing regular updates, identifying challenges, developing a project plan, and advancing an individual professional development plan.  
•    Develop, operationalize, evaluate, and continuously improve strategy.
•    Retrieve, test, measure, evaluate, and recommend insight research to ensure effectiveness of campaign and social impact results.
•    Identify health, community and social impact trends to support leadership in strategy development and interventions
•    Benchmark in professional literature and statistically evaluate social impact effectiveness and result of social impact campaigns according to recognized metrics.
•    Reenforce the organization’s brand identity and guidelines.  
•    Work collaboratively with other internal departments.

•   Serves as a key staff member responsible for supervising the direct development and implementation of Atrium Health’s STEM Learning Lab program.
•   Will design and lead program operations alongside community stakeholders including Charlotte Mecklenburg Schools, North Carolina Biotechnology Center, Wake Forest University Biomedical Engineering, Siemens Solutions, and other Atrium Health partners.
•   Understand and apply emergent trends in education, design, STEM, social practice, and technology through a variety of sources to include reading various blogs, magazines, periodicals, books, and by attending conferences, exhibitions, and symposiums as necessary.
•   Foster program partnerships to develop middle and high school programming that focuses on industry-relevant STEM career paths that align with certifications and internship opportunities. Scale as program allows.
•   Support and maintain STEM Lab equipment, including scheduling equipment maintenance, installation and training staff on new technologies and tools

Physical Requirements 

Requires reading, comprehending, editing and designing materials. Requires clear and effective communication.   

Education, Experience and Certifications

Bachelor's degree in a related field such as community relations, human services, communications, marketing, business, public policy, public health or clinical field. Minimum of 5 years related experience required with extensive knowledge of community and social impact initiatives. Membership or engagement with, community organizations, programs, and nonprofit groups preferred. Experience working in a non-profit informal STEM education setting preferred. Experience as a STEM classroom teacher or experience in Out-of-School time STEM education program development and teaching experience is preferred. Experience working with the Charlotte Mecklenburg student population is a plus.  Masters’ degree in education or non-profit administration or in related field of study is preferred.