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Switchboard Operator

This job posting is no longer active.

Rome, GA, United States
Job ID: 77476
Job Family: Facilities Management
Status: Full Time
Shift: Variable
Detailed Shift and Schedule: varies
Job Type: Regular
Department Name: 12311112541814-Security

Overview

The Switchboard Operator answers incoming and outgoing calls, transfers calls, pages, provides information and acts as a relay point in emergency situations. The switchboard operator is responsible for issuing name badges and providing controlled access to restricted areas. The operators will also be cross-trained to function as a security dispatcher.

The qualified candidate will possess the following:

A. Education
1. High school graduate or equivalent

B. Experience

1. One year in a related field as a PBX operator or related field preferred
2. Must possess a clear and distinct voice
3. Computer skills with Microsoft Outlook, Word, Excel and Powerpoint

C. Interpersonal Skills
1. Possess strong verbal and written communication skills, a commitment to customer service and the ability to work with all applicable customers and age groups
2. Works effectively toward a collaborative relationship with the administrative team and community
3. Maintains a cooperative working relationship with ancillary departments