Certified Medical Assistant and Licensed Practical Nurse - Atrium Health - Transition Pool

Overview

Job Summary

Our team members are part of an environment that fosters health, hope and healing-for all, driven by the System's principles to create a welcoming and professional environment. Supports and functions under the direction of the care team with various office and clinical duties to keep our healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks.

Essential Functions

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Follows patient intake/rooming work policies in place at the practice and maintains examination areas
• Assists with performing screening and treatments by gathering information related to health maintenance and documenting patient care
• Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit
• Utilizes standard precautions, complies with policies and other Regulatory Agency standards
• Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
• Conduct Point of Care testing (POCT) per standing order/provider order. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
• Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

   

Physical Requirements
Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 lbs in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity.

Education, Experience and Certifications

High school graduate or equivalent required. Current American Heart Association (AHA) BLS certification required. Must maintain current certification. Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA). Candidate must possess one of the following: A) Completion of an accredited Medical Assistant program B) Intermediate EMT or Paramedic Program with 3 years prior clinical experience required. C) Structured military training which is clinical in nature per DD214. D) Graduate of an Accredited School of Professional Nursing. E) 3 years on the job training and successful completion of Medical Group approved competency assessment.

 

Licensed Practical Nurse:

Job Summary

Functions in the physician office or ambulatory care practice to provide nursing services in an office setting. Works as part of a care team to improve the execution of quality requirements, increase throughput, improve efficiency, and enhance the overall patient experience.

Essential Functions

• Demonstrates the knowledge and skills necessary to provide care or arrange for the provision of appropriate care, for patients, as pertinent to the scope of nursing practice and specialty of the office setting.
• Appropriately and accurately documents all patient care/interactions in patient medical record.
• Participates in telephone triage by obtaining clinically appropriate data and symptoms from the patient and advises and instructs patients according to established protocols and/or orders from the provider.
• Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results.
• Pre-visit planning with provider and care team.
• Medication administration, including injections.
• Check vital signs, height, weight
• Assist with reviewing medication history and updating medication list.
• May assist with satisfaction of pertinent health maintenance requirements.
• Assists providers during procedures and examinations and performs instrument and room clean-up.
• Utilizes standard precautions. Complies with Policies; Occupational Safety and Health Administration standards; Clinical Laboratory Improvement Amendments (CLIA) regulations; and The Joint Commission (TJC), Division of Facility Services (DFS), and other Regulatory Agency standards as applicable to the practice.
• Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments.
• Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed.
• Participates in electronic documentation of care at the direction of the provider.
• May enter orders in EMR (computerized physician order entry CPOE) per provider order.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing; including Point of Care testing for Hemoglobin A1C and other Point of Care testing as applicable. Adheres to CLIA standards. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
• Provides patient with Depart Summary and review at the end of the visit
• Responsible for all vaccine and pharmaceutical orders including North Carolina Immunization Registry (NCIR) and South Carolina Department of Health and Environmental Control (SC DHEC) regulations and monitoring inventory level of clinical supplies specific to the practice setting.

Physical Requirements

Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity.

Education, Experience and Certifications

Licensed Practical Nurse with current license to practice in NC or SC (dependent on the practice's physical location) required. Graduate of an Accredited School of practical nursing required. Previous medical office experience preferred. Current American Heart Association (AHA) BLS cert required.