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Charlotte, NC, United States
Job ID: 73574
Job Family: Clerical Support
Status: Full Time
Detailed Shift and Schedule: Mon-Fri 830-5pm
Remote Opportunity: No
Job Type: Regular
Department Name: 11011044332947-Oncology - LCI Medical
Job SummaryThe Ambulatory Clerical Team Lead is responsible for leading the day to day responsibilities related to scheduling appointments, referral management, registration and check in, and the like. This individual will be a subject matter expert in their area of responsibility.
Reports issues to the department supervisor or manager as applicable that they cannot resolve with recommendations for how to address performance concerns.
Must be able to travelPhysical Requirements
Work consistently requires long periods of sitting, computer and phone use. Work requires some walking, standing, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds. Must have intact senses of sight, hearing and touch. Must be able to speak and articulate clearly. Works in a fast paced environment.
High School Diploma or GED required; Associates degree in healthcare related field preferred. Medical, secretarial, and/or customer service experience required. 2 years in a medical office setting preferred. Experience as CMA/RMA, MOA or in a call center environment preferred.
Education, Experience and Certifications