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Patient Financial Services Epic Clarity Reporter

Charlotte, NC, United States
Job ID: 73882
Job Family: Information Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday - Friday, Day Shift Hours (some flexibility with start time)
Remote Opportunity: Yes
Job Type: Regular
Department Name: 51011028341278-Patient Financial Reporting


Job Summary

The Patient Financial Services Epic Clarity Reporter provides extensive reporting and process support for Patient Accounting in addition to planning and executing special projects that enable Patient Financial Services management to stay focused on their primary objectives.  The Clarity Report Writer will create design specifications for new reports and identify and validate the appropriate technological solutions for various reporting needs. The Report Writer will create new reports, using third party report writing tools to display Clarity data. The Report Writer will have an ongoing responsibility of modifying existing reports, as necessary.  A successful PFS Epic Reporter will create accurate reporting, solve problems, and introduce automation opportunities with exemplary customer service and communication skills.

Essential Functions

  • Create and distribute reports as assigned.  Design and implement reporting and automation solutions using Epic Clarity and Hyperspace Reporting Workbench, SQL, Excel, Power BI, Access, Business Objects (STAR/Harmony (and other legacy systems), OnPoint, Monarch, and other tools.
  • Gather and provide analysis and trends of Patient Financial Services metrics to diagnose problems or identify opportunities for improvement.
  • Develop, maintain, and document PowerBI visuals to create opportunities for automation.
  • Maintain inventory of production reports including detailed instructions.
  • Assist with reporting and analysis for internal and external audits.
  • Assist in completing other duties as assigned.
  • Cross train on other related systems that interface with Patient Accounting and Patient Access.
  • Assist with the support of facilities in partnership with the Atrium Health Hospital Business Office.

Physical Requirements

Work in a fast-paced office environment with numerous interruptions. Work under time pressure. Due to the nature of this position, the responsibilities and tasks are varied.  Meticulous attention to detail and accuracy are critical.  This person may, from time to time, travel back and forth between CHS facilities to meet with appropriate personnel.  Each employee has the responsibility to work in a safe manner. Maintains clinical and professional competency as appropriate to the ages of the patients served.

Education, Experience and Certifications

Bachelor's Degree - computer science, management information, healthcare, or a related field preferable, with an emphasis in healthcare administration, business, accounting, accounting, or computer science, and at least one year of Hospital Patient Accounting experience.  Expert in the use of Microsoft Access, Excel, Word, Power Point, and Outlook applications, experience with Microsoft operating systems.  Must have good mathematical aptitude, oral and written communication skills, 10-key, computer proficiency, and reporting experience.