Join our Talent Network
Skip to main content

Manager - Business Surgical Services - Atrium Health Cabarrus

Concord, NC, United States
Job ID: 64610
Job Family: Professional Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: M-F, 8AM-5PM, must be flexible to work later than 5 PM when necessary
Remote Opportunity: Yes
Job Type: Regular
Department Name: 11141004830178-Surgery Administration


Job Summary

Supervises and coordinates multiple activities that support the division, including business intelligence (reporting), revenue cycle management, information systems direction, supply chain enhancement and performance improvement. Assists director in conducting profitability analysis when needed.

Essential Functions

  • Plans and conducts periodic staff meetings, assigns staff to departmental and staff development needs and is responsible for employee training and education to develop personal and career goals.
  • Coordinates monthly staff schedules and PTO requests to ensure they are managed appropriately and consistently meeting the needs of the department and monitors time and attendance for responsible units.
  • Insures all evaluations are completed on time and counsels and disciplines employees in a timely, appropriate and effective manner; documenting appropriately.
  • Supervises and provides direction to Surgical Services billing and information systems personnel.
  • Participates in and evaluates effectiveness of departmental initiatives; assists Administration in the development of the annual and long-range planning process.
  • Insures timely turn around of all recurring and one-time report requests and validates data to insure consistent report methodology and format.
  • Monitors and reports on monthly budget variances and opportunities to improve performance.
  • Assumes a leadership role with clinical leaders in goal development appropriate measurements for annual goals.
  • Assists Leadership in managing development of annual capital and operating budgets and actively manages deployment of financial resources.


Physical Requirements


Lengthy periods of walking, standing and sitting. Requires lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift objects weighing up to 25 pounds. Maintains calm composure. Intact sense of sight, hearing, smell, and touch required. Must exhibit strong critical thinking skills and the ability to concentrate and multi-task.

Education, Experience and Certifications

  • H.S. Diploma or equivalent required; bachelor’s degree preferred. 
  • High degree of interpersonal skills, including the ability to interact with diverse personalities and all levels of staff
  • Excellent leadership, mentoring, and team building skills
  • Outstanding aptitude with written and oral communication
  • Strong understanding of operational data and KPIs
  • Superior organization and problem resolution skills
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
  • Comfortable with training and speaking in front of large groups
  • 2+ years’ experience leading a team
  • Surgical services business experience is a plus!