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Patient Accounts Support Analyst

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 67147
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Mon - Fri, choose hours between 5am - 6pm, with possibility for flex days
Remote Opportunity: Yes
Job Type: Regular
Department Name: 51011028341278-Patient Financial Reporting


Job Summary

The Patient Financial Services Support Analyst – Reporting provides extensive reporting and process support for Patient Accounting in addition to planning and executing special projects that enable Patient Financial Services management to stay focused on their primary objectives.  A successful Support Analyst will create accurate reporting, solve problems, and introduce automation opportunities with exemplary customer service and communication skills.

Essential Functions

  1. Create and distribute reports as assigned (daily Cash Report, etc.).  Design and implement reporting and automation solutions using Excel, Power BI, Access, Business Objects, STAR/Harmony (and other legacy systems), OnPoint, Monarch, Epic Clarity and Hyperspace Reporting Workbench.
  2. Provide analysis and trending of Patient Financial Services metrics to diagnose problems or identify opportunities for improvement.
  3. Develop, maintain, and document PowerBI visuals to create opportunities for automation.
  4. Assist with reporting and analysis for internal and external audits.
  5. Assist in completing other duties as assigned.
  6. Cross train on other related systems that interface with Patient Accounting and Patient Access.
  7. Assist with the support of facilities in partnership with the Atrium Health Hospital Business Office.

Physical Requirements

Work in a fast-paced office environment with numerous interruptions. Work under time pressure. Due to the nature of this position, the responsibilities and tasks are varied.  Meticulous attention to detail and accuracy are critical.  This person may, from time to time, travel back and forth between CHS facilities to meet with appropriate personnel.  Each employee has the responsibility to work in a safe manner. Maintains clinical and professional competency as appropriate to the ages of the patients served.


Education, Experience and Certifications

Graduation from a two-year institution of higher learning preferable, with an emphasis in healthcare administration, business, accounting, accounting, or computer science, and at least one year of Patient Accounting experience.  Expert in the use of Microsoft Access, Excel, Word, Power Point, and Outlook applications, experience with Microsoft operating systems.  Must have good mathematical aptitude, oral and written communication skills, 10-key, computer proficiency, and reporting experience.  Epic Clarity certification preferred.