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Patient Educator - Registered Nurse (RN) - Atrium Health - Call Center - Nurse Triage - FT

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Charlotte, NC, United States
Job ID: 66200
Job Family: Nursing
Status: Full Time
Shift: Day
Detailed Shift and Schedule: M-F 8am to 5pm
Job Type: Regular
Department Name: 21091017243524-Call Center - Nurse Triage


Job Summary

A health care professional who has mastered the core of knowledge and skill in the biological and social sciences, communication and counseling, education; and who has clinical experience in the field of specialty. Functions include the role of expert clinician, educator, consultant, and case manager. In collaboration with the medical staff and nursing staff, monitors the clinical care and education of patients and provides educational support to improve patient care and patient outcomes. Acts as a role model, patient advocate, change agent, leader and cost-effective practitioner.

Locations: CMC Elizabeth Family, CMC Biddle Point Family, and CMC North Park Family

Candidate/RN will perform Medicare Annual Wellness Visits:

  • The Patient Educator will be placed in multiple Emerging Care practices and performing RN Led Medicare Annual Wellness Visits.
  • Works autonomously in the practice and under the supervision of a provider
  • At least 5 years of nursing experience required
  • Completes all components required by Medicare during the Medicare Annual Wellness Visit, document in the EHR, identify risks, close care gaps, medication reconciliation, provide a personalized plan of care and provide education to the patient.
  • The RN collaborates with the providers and staff at the practices to provide a comprehensive visit.

Essential Functions

  • Evaluates and assists patients and their significant others, and family in the acquisition of clinical information and education.
  • Uses established principles of teaching-learning theory and life-style counseling.
  • Individualizes instructions for persons of all ages, incorporating their cultural preferences, health beliefs and learning styles.
  • Adheres to the Standards of Practice for field of specialty.
  • Develops reviews and updates educational information for patients and staff.
  • Evaluates patient's/family's response to education, treatment and health services provided.
  • Serves as a resource to nursing staff, nursing students, other health care personnel and the community.
  • Incorporates into practice the generally accepted new techniques and knowledge acquired through continuing education and evidence based practice.
  • Demonstrates strong critical thinking skills and interpersonal communication skills.
  • Documents patient assessment, education, learning barriers and interventions to address barriers, and patient response to education.


Physical Requirements


Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, and touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient and/or unit conditions. Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Education, Experience and Certifications

Graduate from an accredited School of Nursing. BSN preferred. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. Current Basic Life Support for Healthcare Provider status according to American Heart Association. 2 years of experience in the field of clinical specialty preferred. Professional certification in the field of specialty within 2 years if not currently certified required or eligible to meet academic professional and experiential requirement to become certified in the field of practice. Additional education, training, certifications, or experience may be required within the department by the nurse leader.