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Charlotte, NC, United States
Job ID: 63794
Job Family: Clerical Support
Status: Full Time
Detailed Shift and Schedule: M-F 8:30-5:00
Job Type: Regular
Department Name: 25201040043515-Call Center - Primary Care
Job SummaryAssists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated.
High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.
Education, Experience and Certifications