Charlotte, NC, United States
Job ID: 50653
Job Family: Patient Accounting/Registration
Status: Full Time
Detailed Shift and Schedule: 40 hours a week every other weekend rotation, varied hours
Remote Opportunity: No
Job Type: Regular
Department Name: 11011005041605-Patient Access - Emergency Department
Job SummaryPatient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.
Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.
High school diploma or GED required. Two-years’ experience in related financial services or healthcare business office required. College (bachelor’s or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.