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Coordinator I - Performance Improvement - Pre Transplant Center

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Charlotte, NC, United States
Job ID: 62257
Job Family: Professional Services
Status: Full Time
Shift: Day
Detailed Shift and Schedule: M-F, 8:00 AM - 4:30 PM
Job Type: Regular
Department Name: 11011040031159-Pre Transplant Center


Job Summary:

Responsible for supporting day to day quality assessment and performance improvement activities for the abdominal (kidney and liver) programs and collaborates with leadership to promote continuous quality and safety improvements, and regulatory compliance.

Essential Functions:

  • Provides guidance, support, and consultation services to the administrative and medical/surgical leadership of the Adult Kidney and Liver, along with Pediatric Transplant Quality Programs, with the intent to enhance the activities of performance improvement. 
  • Responsible for the day-to-day continuous quality improvement for the Adult Abdominal Transplant and Pediatric Transplant Quality Programs.
  • Coaches others (leaders, teams and individuals) in the development of quality improvement plans with emphasis on process redesign and measurement.
  • Provides direction to leadership in the planning of a systematic approach to continuous quality improvement.
  • Prepares quality reports and presentations.
  • Provides team facilitation.
  • Analyzes data and applies statistical process control methods.
  • Provides education on the plan for improvement using a Plan-Do-Study-Act (PDSA) approach. 
  • Works in collaboration with teammates from the other transplant quality programs to promote success of the overall Transplant Program for Atrium Health’s Carolinas Medical Center.

Physical Requirements:

Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team. Works in an office environment. Requires long periods of sitting and computer use.

Education, Experience, and Certifications:

Bachelor’s degree required.  RN or other clinical licensure strongly preferred; Master’s degree preferred. CPHQ or related certification required within 2 years.  A minimum of two years acute care experience required.   Experience working in a transplant environment preferred.  Previous experience with Joint Commission, CMS, UNOS, DHSR, and other regulatory agencies preferred.  Experience in working with statistical methodology is required.