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Supv/Patient Accounting

Date: Jun 11, 2019

Location: Charlotte, NC, US, 28208

Company: Atrium Health

Job Req ID: 186031

Position Number: 00152347

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: 8-5:00 (this can be flexible based on the teams needs)

Standard Hours: 40.00

Department Name: PFS - Medicaid

Location: CPN Billings/Collections

Location Details:  Airport Center Drive

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Manages the billing, processing and collections of the department; oversees claims denial processing and monthly team A/R productivity. Responsible for coordinating the activity of personnel in the assigned area.

Essential Functions

  • Assists with interviewing, hiring, training, annual performance appraisals, and disciplinary action (if necessary) for all assigned employees.
  • Reviews assignments and delegates tasks to appropriate personnel. Monitors performance to ensure accuracy and timeliness of completion.
  • Assists in maintaining updated policies and procedures for assigned area as well as staying current on all regulatory affairs impacting government payers.  Responsible for alerting management to any pertinent regulatory changes affecting follow up.
  • Coordinates as a liaison within department, third parties, consultants, and/or patients. Delegates necessary assignments to appropriate personnel.
  • Develop and implement employee recognition programs.
  • Performs quality and productivity reviews timely and shares results consistently with staff.
  • Assumes supervisory duties in absence of Manager.
  • Assists with all human Resource functions, including time reporting and disciplinary actions.
  • Demonstrates sound judgment and discretion relating to efficient operation of departmental functions


Physical Requirements
Work in fast-paced office environment with numerous interruptions. Work requires good concentration, detail-oriented, and ability to make sound decision at rapid pace. This position requires long periods of sitting throughout the day. Must be physically able to move around the office daily and often, as well as move to other facility offices both on-site and off-site. Must be able to lift up to 10 pounds. Must be able to reach and bend on a moderate level.

Education, Experience and Certifications
High School Diploma or GED required; Bachelors Degree, and Insurance Follow-up expereince preferred. Patient Accounting  experience required.





At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Nearest Major Market: Charlotte

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