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Supervisor/Patient Accounting

Date: Aug 9, 2019

Location: Charlotte, NC, US, 28203

Company: Atrium Health

Job Req ID: 190660

Position Number: 00011238

Employment Type: Full Time

Shift: Day

Shift Details: Monday-Friday 8a-5p

Standard Hours: 40.00

Department Name: PFS - Quality Assurance

Location: CPN Billings/Collections

Location Details:  Airport Center Parkway

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Manages and leads the quality, onboarding, training and education division of the Professional Business Office; oversees team of trainers, auditors and educators. Responsible for coordinating the activity of personnel in the assigned area. Ensures all training material and certifications are current and up-to-date while leveraging technology, where applicable.

Essential Functions

  • Lead through a challenging and rapidly changing environment. Must be innovative, creative and a critical thinker; able to execute a vision.
  • Review assignments and delegate tasks to appropriate personnel. Must be able to multi-task and handle high priority assignments.
  • Monitor performance to ensure accuracy and timeliness of completion.
  • Work well under pressure.
  • Coordinate as a liaison within department, third parties, consultants, and/or vendors. Delegate necessary assignments to appropriate personnel.
  • Assist with hiring, training, annual performance appraisals, and disciplinary action (if necessary) for all assigned teams.
  • Demonstrate sound judgment and discretion relating to efficient operation of departmental functions.
  • Other duties as assigned by leadership.


Physical Requirements
Work in fast-paced office environment with numerous interruptions. Work requires good concentration, detail-oriented, and ability to make sound decision at rapid pace. This position requires long periods of sitting throughout the day. Must be physically able to move around the office daily and often, as well as move to other facility offices both on-site and off-site. Must be able to lift up to 10 pounds. Must be able to reach and bend on a moderate level.

Education, Experience and Certifications
High School Diploma or GED required; Bachelors Degree preferred. Patient Accounting experience required.







At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Nearest Major Market: Charlotte

Job Segment: Accounting, Manager, Medical, QA, Quality Assurance, Finance, Healthcare, Management, Quality, Technology