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Poison Information Specialist

Date: Jul 12, 2019

Location: Charlotte, NC, US, 28208

Company: Atrium Health

Job Req ID: 198785

Position Number: 00099560

Employment Type: Full Time

Shift: Day

Shift Details: 3p-11 p afternoon shift mon-fri, every other weekend

Standard Hours: 40.00

Department Name: OPR Poison Center

Location: Therapeutic Research and Devel

Location Details:  4400 Golf Acres Drive Building J Suite B2 Charlotte NC

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Health care professional who provides poison information to consumers and health care providers. Assumes responsibility for obtaining the history of exposure, assessing the severity of toxicity through judgment and interpretation of toxicology.

Essential Functions
  • Utilizes clinical and communication skills to obtain a history of the exposure, including all aspects of patient condition, agent(s) involved, circumstances, etc., in a timely manner consistent with the severity of the exposure.
  • Provides poison information on patients of all ages, including infants, children, adolescents, adults and the elderly.
  • Utilizes information resources appropriately to accurately assess each exposure case. This includes use of computerized data bases, textbooks, primary medical literature, consultants, and previous knowledge and experience.
  • Formulates an appropriate plan of care (patient disposition) by interpreting and integrating available information.
  • Implements the plan of care based on established guidelines, case specifics, patient care priorities, health care facility resources, and professional judgment in a timely manner.
  • Communicates patient information and treatment recommendations as necessary to appropriate health care facilities/providers.
  • Evaluates the appropriateness of assessment & recommendations documented on the case record by adhering to established follow-up procedures.
  • Provides non-toxicological drug and medical information to callers within the scope of education and experience as time permits.
  • Provides initial crisis intervention to callers with other medical or drag problems, or suicidal intentions, with referral to appropriate community agencies.
  • Refers non-medical callers to appropriate agencies in a professional and friendly manner.
Physical Requirements
Works primarily in the Poison Center. Majority of time is sitting, with frequent telephone use and exposure to computer monitor. May assist in patient evaluation and treatment in the Emergency Department as requested. Must be able to operate telephone, computer and recording device equipment. Each teammate has the responsibility to work in a safe environment.

Education, Experience and Certifications
Graduate from an accredited school of nursing, ACPE accredited pharmacy school, or medical school required. Registered nurse, registered pharmacist, physician�s assistant or physician (MD or DO) required. Two years clinical experience preferred; North Carolina license to practice required. Basic Life Support for Healthcare Provider from AHA required. Obtain certification as a Certified Specialist in Poison Information administered by the American Association of Poison Control Centers (AAPCC) within three examination periods and recertify as required by the AAPCC and North Carolina Poison Control required. Proficiency in Microsoft Office and keyboard skills preferred.


At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Nearest Major Market: Charlotte

Job Segment: Toxicology, Medical, Patient Care, Registered Nurse, Nursing, Science, Healthcare