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Patient Services Specialist - Charlotte OB - South Park

Date: Nov 27, 2018

Location: Charlotte, NC, US, 28216

Company: Atrium Health

Job Req ID: 179957

Position Number: 00157498

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: M-F 8am -5pm

Standard Hours: 40.00

Department Name: OB-GYN Services

Location: Charlotte OB - South Park

Location Details:  4525 Cameron Valley Parkway; Suite 2500 *Will occasionally work at other locations

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Assists with the front desk responsibilities of a medical practice.

Essential Functions
  • Greets and registers patients.
  • Verifies insurance and demographic information.
  • Checks patients in and out and makes appointments as indicated.
  • Collects co-pays and patient payments.
  • Answers phones.
  • Answers basic patient billing questions and/or directs to PBO/UBO.
  • Monitors and resolves registration errors.
  • Completes referrals and authorizations as needed.
  • Assists with some financial counseling duties as needed.
  • Completes charge entry in a timely manner, as needed.
Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications
High School Diploma or GED required. Computer experience required. Customer Service experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.


At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Nearest Major Market: Charlotte

Job Segment: Medical, OB/GYN, Obstetrics, Gynecology, Front Desk, Healthcare, Administrative