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Lean Sensei

Date: Jun 20, 2019

Location: Charlotte, NC, US

Company: Atrium Health

Job Req ID: 163116

Position Number: 00153246

Employment Type: Full Time

Shift: Variable/On Call

Shift Details:

Standard Hours: 40.00

Department Name: CHS Performance Excellence Ctr

Location: CHS Corporate Operations

Location Details: 

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Partners with senior leaders and department leaders to drive breakthrough improvements in operational quality and efficiency. Serves as a mentor and coach to front line teammates as well as various levels of leadership within the department, facility and/or service line. Emphasis will be placed on Lean Strategy development; the deployment of Lean methodology; change management; and problem solving.


Essential Functions

  • Builds strong relationships with various levels of leadership (front-line to executive). Supports leadership to implement Lean strategy deployment and process improvement for assigned areas within Atrium Health.
  • Facilitates change by influencing people without authority.
  • Leads large scale transformation efforts.
  • Thinks strategically and innovatively.
  • Leads process improvement and change management implementations using advanced Lean tools and methods.
  • Collaborates with leadership in the implementation of facility renovation and construction projects by leading the development of quality improvements into the physical layout and future state process design.
  • Coaches mid-level executives on Lean leadership and manages culture change throughout the assigned organization.

Required Skills:

  • Bachelors Degree
  • Direct supervision experience
  • Minimum of 3 years experience in operations management
  • Extensive experience in Lean methods, tools, strategies and philosophies
  • 5 to 10 years experience in facilitating Lean Transformation
  • High level of emotional intelligence
  • Significant experience in VSMs and Rapid Improvement Events (Kaizen events), A3 thinking, Managing for Daily Improvement, 5S, Visual Management and Standard Work
  • Strong communication (oral and written) and team facilitation skills
  • Demonstrated experience in stakeholder management
  • Strong capability in data analytics, and ability to utilize data for problem solving and root cause analysis
  • High level of initiative with self-starter mindset
  • Strong ability to drive work independently with limited direction.
  • High comfort with ambiguity.
  • Proven track record of achieving breakthrough results through implementation of large-scale projects and value-added change.
  • Demonstrated competency in strategy deployment and change management tools and techniques.


Preferred Skills:

  • Masters Degree
  • Lean Healthcare experience
  • More than 5 years operations management experience leading direct reports and having full P&L responsibility
  • Experience with executive level stakeholders
  • Management consulting with focus on process improvement, lean and change management


Physical Requirements
Work requires walking, standing, sitting, lifting reaching. Must lift a minimum of 15 pounds shoulder high. Must have intact sense of sight and hearing. Must be mobile within the entire Carolinas Healthcare System.



At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Nearest Major Market: Charlotte

Job Segment: Consulting, Management Consulting, Change Management, Business Process, Technology, Management